MAEA Offers Lead Worker 2 Day Certificate Training
Day One Course Content:
• Identifying four distinct leadership styles
• Defining your authority and empowerment
• Basic worker motivation and how to use it
• The power of effective communication
• The impact of active listening
• Training others to become the experts
Day Two Course Content:
• Appropriate assertiveness to influence others
• Personality assessment
• How to delegate effectively
• How to give positive praise
• Performance improvement through coaching
• Conflict resolution tips
Who Should Attend: Employees who have been assigned responsibilities including directing, leading, training, monitoring, evaluating or communicating regarding the work of peers or team members will benefit.
Dates & Location: February 17 & 24, 2021. 9am-4pm. The MAEA Office in Pottsville.
To register or for additional information, please call 570-622-0992 or email This email address is being protected from spambots. You need JavaScript enabled to view it.