Training Programs

MAEA Training Needs Analysis Services

Lead Worker (Team Leadership) Certificate Series

Supervisory Development Certificate Series
• Making the Transition to Supervisor I
• Making the Transition to Supervisor II
• Psychology for Supervisors
• Effective Communications & Interpersonal Relations

Supervisory Development Trainings
• Basics of Supervision
• Importance of Proper Documentation in the Disciplinary Process
• Interviewing for Compliance
• Sexual Harassment for Managers and Supervisors
• NEW Effective Monitoring and Employee Interactions
• NEW Basic Labor Laws for Managers and Supervisors

Management Development Certificate Series
• Project Management
• Critical Thinking and Problem Solving Workshop
• Accountability and Empowerment
• Organizational Behavior
• Presenting Yourself Effectively

Management Development Trainings
• Time Management: Increasing Effectiveness and Efficiency
• Coaching Strategies to Improve Performance
• Assigning and Presenting Work Effectively
• Leading Teams for Performance Improvement
• Employee Engagement and the Importance of Fun in the Workplace
• Management Essentials
• Engaging Meetings

Communication Mastery Certificate Series
• Effective Communications & Interpersonal Relations
• Critical Conversations: How to Get Your Message Across Effectively
• NEW Engaging Millennials and Introducing Gen Z in the Workplace
• Conflict Management Strategies
• Effective Business Writing and Email Etiquette

Human Performance Improvement Trainings
• NEW Strategies for Human Performance Improvement
• Cross Training Techniques
• Goal Setting to Improve Human Performance
• Train the Trainer (Train to Retain)
• NEW Peak Performance
• NEW Influencing and Persuading Skills

Personal & Organizational Development Trainings
• Customer Service Excellence
• Basic Financial Statements
• Emotional Intelligence in the Workplace
• Managing Difficult People & Stress
• Managing Emotions Effectively
• Basic Purchasing Techniques
• Dynamics of Negotiations
• Attitude for Success-Developing a Positive Mind-Set at Work
• NEW Effective Body Language Strategies – What is Your Body Language Telling Others
• NEW Listening Skills to Improve Communications
• Stress Management for Women
• NEW Communication Skills for Giving Instructions
• NEW Improving Business Communications with Technology
• NEW Basic Business Etiquette
• NEW Creating Respect in the Workplace

Human Resource Certificate Series
• Onboarding – The Key to Retaining and Engaging Talent
• Meeting the Legal Requirements
• Workforce Planning and Employment
• Human Resources as a Strategic Business Partner
• Organizational Management for HR Professionals

Human Resource Trainings
• How to Prepare for an Unemployment Compensation Benefits Appeal
• Unemployment Compensation Update
• Unemployment Compensation Separation Issues/Relief from Charges/Suitable Work
• NEW FLSA and FLSA for Pennsylvania
• Writing Job Descriptions

Hands-On Computer Trainings
• Excel I: The First Step
• Excel II: Intermediate
• Excel III: Mastering
• Excel Just Formulas & Functions
• Excel Pivot Tables & Charts
• Access I: Fundamentals
• Access II: Intermediate
• Access III: Mastering
• NEW Excel: Business Intelligence (BI) and Dashboards
• NEW Using Microsoft OneNote for Business
• NEW Using Microsoft Publisher for Business
• Computer Trainings Available to Be Done On-Site At Your Facility

Process Improvement Trainings
• 6-S
• SMED (Single Minute Exchange of Dies)
• Root Cause Analysis
• Internal Auditing (2-Day Workshop)
• Creating Effective Procedures and Work Instructions
• Kaizen
• Value Stream Mapping with Case Studies
• Introduction to Lean Manufacturing with Case Studies
• Process Improvement Trainings Available to Be Done On-Site At Your Facility

Safety Trainings
• OSHA Compliance for Supervisors
• NFPA 70E (Updated for 2015 Requirements)
• OSHA 10- Hour Voluntary Compliance Course for General Industry
• OSHA Record Keeping and Required Written Programs
• Forklift Train the Trainer
• Aerial and Scissor Lifts Train the Trainer
• Arc Flash Compliance and Electrical Safety
• Crane and Rigging Safety Train the Trainer
• Job Safety Analysis (JSA)
• Accident Investigation with Role Playing
• De-Escalation Training
• Active Shooter – Act of Violence Response
• Reasonable Suspicion - Drug and Alcohol Awareness
• NEW OSHA Hazard Communications GHS
• NEW USEPA RCRA Hazard Waste Management Training
• NEW USDOT Hazardous Material Transportation Training
• Safety Trainings Available On-Site at Your Facility